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Privacy statement

1) Information on the collection of personal data and contact details of the data controller

1.1 We are pleased that you are visiting our website and we thank you for your interest. Below, we inform you about the handling of your personal data when you use our website. Personal data is all data with which you can be personally identified.

1.2 The data controller for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is flakado GmbH, Otto-Hahn-Straße 19, 68169 Mannheim, Germany, Tel. +49 (0)621- 322 72 13, Fax +49 (0)621-322 72 29, Email: info@flakado. The controller for processing personal data is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.

1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller). You can recognise an encrypted connection by the character string "https://" and the lock symbol in your browser line.

2) Data collection when you visit our website

If you only use our website for information purposes, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server ("server log files"). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

  • Our website visited
  • Date and time at the time of access
  • Amount of data sent in bytes
  • Source/reference from which you came to the page
  • Browser used
  • Operating system used
  • IP address used (if applicable: in anonymised form)

Processing is carried out pursuant to Art. 6(1) (f) GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to subsequently check the server log files if there are concrete indications of illegal use.

3) Cookies

To make visiting our website attractive and to enable the use of certain features, we use "cookies" on various pages. These are small text files that are stored on your terminal device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser ("session cookies"). Other cookies remain on your terminal and enable us or our partner companies ("third-party cookies") to recognise your browser the next time you visit ("persistent cookies"). If cookies are set, they collect and process certain user information such as browser and location data, as well as IP address values determined individually. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.

In some cases, cookies simplify the ordering process by saving settings (for example, by remembering the contents of a virtual shopping basket for a later visit to the website). If personal data is also processed by individual cookies that we have implemented, the processing is carried out pursuant to Art. 6(1) (b) GDPR either for the performance of the contract or pursuant to Art. 6(1) (f) GDPR to protect our legitimate interests in the best possible functionality of the website, and a customer-friendly and effective design of the page visit.
We may work with advertising partners to help us make our website more interesting to you. For this purpose, cookies from partner companies will in this case also be stored on your hard drive ("third party cookies") when you visit our website. If we cooperate with the above advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in each case within the following paragraphs.

Please note that you can set your browser so that you are informed about the setting of cookies, and you can decide individually whether to accept or to reject cookies in certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. These can be found for the respective browsers on the following links:

Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Chrome: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
Safari: https://support.apple.com/kb/ph21411?locale=de_DE
Opera: http://help.opera.com/Windows/10.20/de/cookies.html

Please note that if cookies are not accepted, the functionality of our website may be restricted.

4) Making contact

When you contact us (using the contact form or email, for example), personal data is collected. What data is collected in the case of a contact form, is apparent from the contact form itself. This data is stored and used exclusively to answer to your request or for establishing contact, and for the associated technical administration. The legal basis for the processing of the data is our legitimate interest in answering your request pursuant to Art. 6(1) (f) GDPR. If the purpose of your contact is to enter into a contract, the additional legal basis for the processing is Art. 6(1) (b) GDPR. Your data will be erased after the final processing of your request. This is the case if the circumstances indicate that the matter in question has been conclusively clarified, and provided there are no legal obligations to retain data.

5) Data processing when opening a customer account and for contract processing

Pursuant to Art. 6(1) (b) GDPR, personal data will continue to be collected and processed if you give it to us for the performance of a contract or when opening a customer account. What data is collected can be seen from the respective input forms. Erasing your customer account is possible at any time and can be done by sending a message to the above address of the data controller. We store and use the data you provided for contract processing. After full completion of the contract or erasure of your customer account, your data will be blocked with regard to tax and commercial retention periods and erased after these periods, unless you have expressly consented to further use of your data or a legally permitted further use of data by us was reserved, about which we inform you accordingly below.

6) Comments function

As part of the Comments function on this website, in addition to your comment, information about the time the comment was created and the name you have chosen to make comments will also be stored and published on the website. Furthermore, your IP address is added with it and stored. The IP address is stored for security reasons and in case the data subject violates the rights of third parties by submitting a comment or posts illegal content. We need your email address to contact you if a third party should object to your published content as unlawful. Legal bases for the storage of your data are Art. 6(1)(b) GDPR. We reserve the right to delete comments if they are objected to as unlawful by third parties.

7) Use of your data for direct marketing purposes

7.1 Registering for our email newsletter

If you subscribe to our email newsletter, we will regularly send you information about our offers. Your email address is the only mandatory information for sending the newsletter. The provision of any further data is voluntary and will be used to address you personally. We use the method known as double opt-in to send the newsletter. This means that we will only send you an email newsletter after you have expressly confirmed that you agree to receive the newsletters. We will then send you a confirmation email asking you to click on a link to confirm that you wish to receive our newsletters in the future.

With the activation of the confirmation link, you give us your consent for the use of your personal data pursuant to Art. 6(1) (a) GDPR. When you register for the newsletter, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration to be able to track any possible misuse of your email address at a later point in time. The data we collect when registering you for the newsletter will be used exclusively for the purposes of advertising by way of the newsletter. You can unsubscribe from the newsletter at any time using the link provided for this purpose in the newsletter or by sending a corresponding message to the data controller named at the beginning. After you have unsubscribed, your email address will be immediately erased from our newsletter distribution list unless you have expressly consented to the further use of your data or unless we reserve the right to make further use of your data, which is permitted by law and about which we inform you in this declaration.

7.2 Sending the email newsletter to existing customers

If you have provided us with your email address when purchasing goods or services, we reserve the right to send you, by email, regular offers on similar goods or services to those already purchased from our range. Under Section 7(3) UWG (Act Against Unfair Competition) we do not have to obtain your separate consent for this. The data processing takes place solely on the basis of our legitimate interest in personalised direct advertising pursuant to Art. 6(1) (f) GDPR. If you have initially objected to the use of your email address for this purpose, we will not send you emails. You are entitled to object to the use of your email address for the above advertising purpose at any time, with effect for the future, by notifying the above-mentioned data controller. For this, you only have to pay transmission costs according to the basic tariffs. Upon receipt of your objection, the use of your email address for advertising purposes will be discontinued immediately.

7.3 Use of mailchimp for sending newsletters

Our email newsletters are sent via the technical service provider mailchimp, 675 Ponce de Leon Ave NE, GA 30308 Atlanta, USA, to whom we disclose the data provided when you registered for the newsletter. This disclosure takes place pursuant to Art. 6(1) (f) GDPR and serves our legitimate interest in the use of an effective, secure, and user-friendly newsletter system. Please note that your data is usually transferred to a mailchimp server in the USA and stored there.

mailchimp uses this information for the dispatch and statistical evaluation of the newsletter on our behalf. For evaluation purposes, the emails sent contain so-called web beacons or tracking pixels, which represent one-pixel image files stored on our website. In this way it can be determined whether a newsletter message has been opened and which links have been clicked. Technical information is also recorded (e.g. time of access, IP address, browser type, and operating system). The data is collected exclusively under a pseudonym and is not linked with your other personal data, it cannot be directly linked to an individual. This data is only used for statistical analysis of newsletter campaigns. The results of these analyses can be used to better tailor future newsletters to the interests of recipients.
If you wish to object to the data analysis for statistical evaluation purposes, you must unsubscribe from the newsletter.

Furthermore, mailchimp may use this data pursuant to Art. 6(1) (f) GDPR itself on the basis of its own legitimate interest in the needs-based design and optimisation of the service, and for market research purposes, in order, for example, to determine from which countries the recipients come. However, mailchimp does not use the data of our newsletter recipients to write to them itself or to pass them on to third parties.

To protect your data in the USA, we have entered into a data processing agreement with mailchimp on the basis of the standard contractual clauses of the European Commission to enable the transfer of your personal data to mailchimp. Further information can be found at https://mailchimp.com/

7.4 Advertising by post

On the basis of our legitimate interest in personalised direct advertising, we reserve the right to store your first name and surname, your postal address, and —where we have received this additional information from you as part of the contractual relationship —your title, academic degree, year of birth, and your professional, sector, or business description, pursuant to Art. 6(1) (f) GDPR and to use it to send interesting offers and information about our products by post.

You can object to the storage and use of your data for this purpose at any time by sending a corresponding message to the data controller.

8) Data processing for order processing

8.1 To process your order, we work together with the following service provider(s) who support us to perform some or all of the contracts set up. Some personal data will be transmitted to these service providers in line with the following information.

We pass the personal data we collected on to the transport company commissioned with the delivery as part of contract processing, where this is necessary for the delivery of the goods. We pass on your payment data to the credit institution commissioned as part of payment processing where this is necessary for payment processing. If payment service providers are used, we will explicitly inform you about this below. The legal basis for the disclosure of the data is Art. 6(1) (b) GDPR.

8.2 Disclosure of personal data to shipping service providers

- GLS
If the transport service provider GLS (General Logistics Systems Germany GmbH & Co.OHG, GLS Germany-Straße 1 - 7, D-36286 Neuenstein) carries out the delivery of the goods, we will pass on your email address and/or telephone number before the delivery of the goods pursuant to Art. 6(1) (a) GDPR to GLS for the purpose of agreeing on a delivery date or for announcing delivery, provided that you have given your express consent to this in the ordering process. Otherwise, for the purpose of delivery pursuant to Art. 6(1) (b) GDPR we only give the name of the recipient and the delivery address to GLS. The data is only disclosed where it is necessary for the goods to be delivered. In this case, the prior agreement of a delivery date with GLS or notification of delivery is not possible.

Consent can be revoked at any time with effect for the future for the above-mentioned data controller or for the transport service provider GLS.

8.3 Use of payment service providers

- PayPal
If you choose a payment method from the payment service provider PayPal, the payment is processed by the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, to whom we disclose the information you gave use as part of the order process together with the information on your order pursuant to Art. 6(1) (b) GDPR. Your data is only disclosed for the purpose of the payment processing with the payment service provider PayPal, and only to the extent that it is necessary for this.

8.4 Conducting credit checks

- Creditreform
If we are to carry out advance performance (e.g. delivery on account), we reserve the right to carry out a credit assessment on the basis of mathematical-statistical procedures to safeguard our legitimate interest in determining the solvency of our customers. We transmit the personal data necessary for a credit assessment pursuant to Art. 6(1) (f) GDPR to the following service provider:
Creditreform Boniversum GmbH
Hellersbergstraße 11
41460 Neuss


The credit report can contain probability values (known as score values). Where score values are included in the result of the credit rating information, they have their basis in a scientifically recognised mathematical-statistical procedure. Address data, among other things but not exclusively, is included in the calculation of the score values. We use the result of the credit rating with regard to the statistical probability of default for the purpose of deciding on the establishment, performance, or termination of a contractual relationship.

You can object to this processing of your data at any time by sending a message to the data controller or to the aforementioned credit agency. However, we may still be entitled to process your personal data if this is necessary for the contractual payment processing.

9) Making contact for a feedback reminder

Our own feedback reminder (not sent by a customer feedback system)
We will use your email address as a one-time reminder to submit feedback on your order for the feedback system we use, provided that you have given us your express consent to do so during or after your order pursuant to Art. 6(1) (a) GDPR.
You can revoke your consent at any time by sending a message to the data controller.

10) Online marketing

Use of Google AdWords Conversion Tracking

This website uses the online advertising program "Google AdWords" and, as part of Google AdWords, the conversion tracking of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). We use the services of Google Adwords to draw attention to our attractive offers with the help of advertising media (known as Google Adwords) on external websites. From the data of the advertising campaigns, we can determine how successful the individual advertising measures are. In doing so, we are pursuing the interest of showing you advertising that is of interest to you, making our website more interesting to you and to achieving allowing us to achieve a fair calculation of advertising costs.

The conversion tracking cookie is set when a user clicks on an AdWords ad placed by Google. Cookies are small text files that are stored on your computer system. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not expired, we and Google may recognise that the user has clicked on the ad and has been directed to that page. Each Google AdWords customer receives a different cookie. Cookies can therefore not be tracked via the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers see the total number of users who have clicked on their ad and have been redirected to a page with a conversion tracking tag. However, they will not receive any information that personally identifies users. If you do not wish to participate in tracking, you can block this use by turning off the Google conversion tracking cookie in your Internet browser under User Preferences. They will then not be included in the conversion tracking statistics. We use Google Adwords because of our legitimate interest in targeted advertising pursuant to Art. 6(1) (f) GDPR.

Google LLC, based in the USA, is certified for the US-European privacy agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU.

You can find out more about Google's Privacy Policy at the following web address: http://www.google.de/policies/privacy/
You can permanently disable cookies for advertising preferences by preventing them by setting your browser software accordingly, or by downloading and installing the browser plug-in available from the following link: http://www.google.com/settings/ads/plugin?hl

Please note that if you have disabled the use of cookies, certain features of this website may not be available or may only be available to a limited extent.

 

Use of Facebook pixels, Custom Audiences, and Facebook conversion

Due to our legitimate interests in the analysis, optimisation, and economic operation of our online service, the so-called "Facebook pixel" of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are resident in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"), is used within our online service.

Facebook is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).

With the aid of the Facebook pixel, Facebook is, on the one hand, able to determine the visitors to our online service as a target group for the presentation of ads (known as "Facebook ads"). Accordingly, we use the Facebook pixel to display Facebook ads that we have placed only to Facebook users who have shown an interest in our online service or who have certain features (e.g. interests in certain topics or products that are determined on the basis of the websites visited) that we transmit to Facebook (known as "custom audiences"). With the help of Facebook pixels, we also want to ensure that our Facebook ads correspond to the potential interest of users and do not appear annoying. The Facebook pixel also enables us to track the effectiveness of Facebook ads for statistical and market research purposes by showing whether users were referred to our website after clicking on a Facebook ad (known as "conversion").

Facebook processes the data in accordance with the Facebook Data Usage Policy. Accordingly, general information about the presentation of Facebook ads in the Facebook Data Usage Policy: https://www.facebook.com/policy.php. Special information and details about the Facebook pixel and how it works can be found in the Facebook Help section: https://www.facebook.com/business/help/651294705016616.

You may opt out of Facebook pixel collection and use of your information to display Facebook ads. To set what types of ads you see within Facebook, you can go to the page set up by Facebook and follow the instructions on how to set up usage-based ads: https://www.facebook.com/settings?tab=ads. The settings are platform-independent, i.e. they are adopted for all devices, such as desktop computers or mobile devices.

You may also opt out of the use of cookies to measure reach and for advertising purposes, via the Network Advertising Initiative opt-out page (hhttp://optout.networkadvertising.org/), and additionally via the US website (http://www.aboutads.info/choices) or the European website (http://www.youronlinechoices.com/uk/your-ad-choices/).

 

11) Web analytics services

Google (Universal) Analytics

- Google Universal Analytics
This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information that the cookie generates about your use of this website (including your abbreviated IP address) will generally be transmitted to and stored by Google on servers in the United States.

This website uses Google Analytics exclusively with the extension "_anonymizeIp()", which ensures anonymisation of the IP address by shortening and excludes a direct personal reference. If the extension is activated, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. In these exceptional cases, this processing will be carried out pursuant to Art. 6(1) (f) GDPR on the basis of our legitimate interest in the statistical analysis of user behaviour for optimisation and marketing purposes.

On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website activity and Internet usage. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to fully use all the features of this website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address), and from processing this data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout??hl=en

As an alternative to the browser plugin or within browsers on mobile devices, please click on the following link to set an opt-out cookie that will prevent the collection by Google Analytics from this site in the future (this opt-out cookie works only in this browser and only for this domain, if you delete your cookies in this browser, you must click on this link again): Disable Google Analytics
Google LLC, based in the USA, is certified for the US European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU.

This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. You can disable the cross-device analysis of your use in your customer account under "My Data", "Personal Data".
For more information on how Google Analytics handles user data, please see Google's Privacy Policy: https://support.google.com/analytics/answer/6004245?hl

Use of the SalesViewer® technology
On this website, the SalesViewer® technology of SalesViewer® GmbH is used on the basis of legitimate interests of the website operator (Art. (6)(1) GDPR) to collect data and store it for marketing, market research, and optimisation purposes.
For this purpose, a javascript-based code is used, which serves to collect company-related data and use it accordingly. The data collected with this technology is encrypted using a non-reversible one-way feature (known as hashing). The data is immediately pseudonymised and is not used to personally identify the visitor to this website.

You can object to the data collection and storage at any time with effect for the future, by clicking this link https://www.salesviewer.com/opt-out, to prevent the collection by SalesViewer® within this website in the future. An opt-out cookie for this website will be stored on your device. If you delete your cookies in this browser, you must click this link again.

12) Retargeting/ remarketing/ recommendation advertising

Google AdWords Remarketing

Our website uses the features of Google AdWords Remarketing We use this to advertise this website in Google search results, as well as on third-party websites. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). For this purpose, Google places a cookie in the browser of your terminal device that, using a pseudonymous cookie ID and on the basis of the pages visited by you, automatically enables interest-based advertising. Processing takes place on the basis of our legitimate interest in the optimum marketing of our website pursuant to Art. 6(1) (f) GDPR.

Data processing going beyond that will only take place if you have agreed to Google linking your Internet and app browser history to your Google Account, and using information from your Google Account to personalise ads you view on the web. In this case, if you are logged in to Google during your visit to our website, Google will use your information in conjunction with Google Analytics data to create and define target audience lists for cross-device remarketing. Google will temporarily link your personal data with Google Analytics data to form target groups.

You can permanently disable the setting of cookies for advertising preferences by downloading and installing the browser plug-in available under the following link: https://www.google.com/settings/ads/onweb/
Alternatively, you can find out about the setting of cookies from the Digital Advertising Alliance under the Internet address www.aboutads.info and adjust the settings for this. Finally, you can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept or to reject cookies in certain cases or in general. If you do not accept the use of cookies, then some of the features of our website may be unavailable.

Google LLC, based in the USA, is certified for the US-European privacy agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU.

Further information and the Privacy Policy regarding advertising and Google can be found here:
http://www.google.com/policies/technologies/ads/

13) Google Web Fonts

This site uses web fonts, provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"), for the uniform display of fonts. When you access a page, your browser loads the required web fonts into its browser cache to display texts and fonts correctly.

For this purpose, the browser you are using must connect to Google's servers. This gives Google knowledge that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online services. This constitutes a legitimate interest pursuant to Art. 6(1) (f) GDPR. If your browser does not support web fonts, a standard font will be used by your computer.

Google LLC, based in the USA, is certified for the US-European privacy agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU.

More information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's Privacy Policy: https://www.google.com/policies/privacy/

 

14) Rights of the data subject

14.1 The data protection law in force gives you comprehensive rights as a data subject (information and intervention rights) in respect of the processing of your personal data against the data controller, about which we will inform you below:

  • Right to information pursuant to Art. 15 GDPR: In particular, you have a right of information about your personal data processed by us; the processing purposes; the categories of personal data processed; the recipients or categories of recipients to whom your data has been or will be disclosed; the planned storage period or the criteria for determining the duration of storage; the existence of a right to rectification, erasure, restriction of processing, objection to processing, or complaint to a supervisory authority; the origin of your data if not collected by us from you; the existence of automated decision-making including profiling; and, where applicable, meaningful information on the logic involved, and the scope and intended effects of such processing concerning you, as well as your right to be informed of the safeguards pursuant to Art. 46 GDPR when forwarding your data to third countries;
  • Right to rectification pursuant to Art. 16 GDPR: You have a right to immediate correction of incorrect data concerning you and/or completion of your incomplete data stored by us;
  • Right to erasure pursuant to Art. 17 GDPR: You have the right to request the erasure of your personal data if the conditions of Art. 17(1) GDPR are present. However, this right does not apply in particular if the processing is necessary for the exercise of the right to freedom of expression and information, for the fulfilment of a legal obligation, for reasons of public interest or for the establishment, exercise, or defence of legal claims;
  • Right to restriction of processing pursuant to Art. 18 GDPR: You have the right to demand the restriction of the processing of your personal data as long as the accuracy of your data disputed by you is verified, if you refuse erasure of your data due to unauthorised data processing and instead demand the restriction of the processing of your data, if you need your data for the establishment, exercise, or defence of legal claims, after we no longer need this data after the purpose has been achieved or if you have lodged an objection due to reasons of your particular situation, as long as it is not yet established whether our legitimate reasons override these rights;
  • Right to information pursuant to Art. 19 GDPR: If you have exercised your right to rectification, erasure, or restriction of the processing of your personal data against the controller, the latter is obliged to notify all recipients to whom the personal data concerning you has been disclosed of such rectification, erasure, or restriction, unless this proves impossible or involves a disproportionate effort. You have the right to be informed of such recipients.
  • Right to data portability pursuant to Art. 20 GDPR: You have the right to receive your personal data that which you have provided to us in a structured, commonly used, and machine-readable format, or to request transmission to another controller, where technically feasible;
  • Right to withdraw the consent given pursuant to Art. 7(3) GDPR: You have the right to withdraw your consent to the processing of data that you have previously given at any time with effect for the future. In the event of withdrawal, we will immediately erase the data concerned, unless further processing can be based on a legal basis for processing without consent. The withdrawal of consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the withdrawal;
  • Right to lodge a complaint pursuant to Art. 77 GDPR: If you believe that the processing of your personal data is in breach of the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work or the place of the alleged infringement, without prejudice to any other administrative or judicial remedy.

14.2 RIGHT TO OBJECT

IF WE PROCESS YOUR PERSONAL DATA AS PART OF A BALANCING OF INTERESTS ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION.

IF YOU EXERCISE YOUR RIGHT OF OBJECTION, WE WILL TERMINATE THE PROCESSING OF THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN PROVE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING WHICH OVERRIDE YOUR INTERESTS, BASIC RIGHTS, AND FREEDOMS, OR IF THE PROCESSING IS FOR THE ESTABLISHMENT, EXERCISE, OR DEFENCE OF LEGAL CLAIMS.

IF WE PROCESS YOUR PERSONAL DATA TO CONDUCT DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVE.

IF YOU MAKE USE OF YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT ADVERTISING PURPOSES.

15) ) Duration of storage of personal data

The duration of the storage of personal data is determined by the respective statutory retention period (e.g. commercial and tax retention periods). After expiry of this period, the corresponding data will be routinely erased if it is no longer required for contract fulfilment or contract initiation, and/or if we do not continue to have a legitimate interest in further storage.